Got questions? You’re not the only one.
Whether you’re wondering about shipping times, sizing for our hoodies, or how our perimenopause apparel fits, we’ve got you covered.
And if you don’t see your question here, reach out—we’re real people behind this brand.
🚚 How long does shipping take?
Orders are typically processed within 2–5 business days.
Shipping times depend on your location:
- Canada & USA: 5–10 business days
- International: 7–14 business days
We work with print-on-demand partners, which means your item is made just for you—no mass production, no warehouse dust.
🌎 Do you ship internationally?
Yes, we offer international shipping on all HMHC apparel and products.
Shipping times and rates vary depending on your location and will be calculated at checkout.
📬 How do I track my order?
Once your order ships, you’ll receive a tracking number via email.
You can use this to track your hoodie, mug, or apparel right to your door.
⏳ Why is my order taking longer than expected?
Because your item is custom-made through print-on-demand, production takes a few days before shipping.
During peak seasons or high demand, there may be slight delays—but we promise it’s worth the wait.
📏 How do your hoodies and apparel fit?
Our apparel is designed for comfort, movement, and real-life wear.
- Cropped hoodies: relaxed, slightly boxy fit
- Oversized hoodies: true to size with a roomy feel
- Crewnecks: classic unisex fit
We always recommend checking the size chart on each product page for exact measurements.
🤔 Should I size up or down?
If you prefer:
- a more fitted look → stay true to size
- a looser, oversized vibe → size up
For cropped hoodies, sizing up gives a more relaxed, less cropped feel.
💪 Is this gym apparel or everyday wear?
Both.
Our pieces are designed as gym apparel for women over 40 but transition seamlessly into everyday life.
Think:
lifting → errands → couch → repeat
🔄 Do you accept returns or exchanges?
Because all items are made to order, we do not accept returns or exchanges for sizing or change of mind.
⚠️ What if my item arrives damaged or incorrect?
We’ve got you.
If your order arrives damaged, misprinted, or incorrect:
- contact us within 7 days of delivery
- include a photo of the issue
We’ll make it right ASAP.
🧺 How do I care for my hoodie or apparel?
To keep your HMHC gear looking its best:
- wash inside out in cold water
- use mild detergent
- avoid bleach
- tumble dry low or hang dry
This helps preserve the print and fabric quality over time.
☕ Are your mugs dishwasher and microwave safe?
Yes.
Our ceramic mugs are:
- dishwasher safe
- microwave safe
- designed for daily use (and emotional support coffee)
🖤 What is Hot Mess Hormone Club?
Hot Mess Hormone Club is a brand creating perimenopause apparel and gym clothing for women over 40.
We focus on:
- strength training lifestyle
- hormone awareness
- real-life experiences women go through in their 40s
Our goal is to make women feel seen, strong, and supported—not sold to.
🔥 Who is this brand for?
HMHC is for:
- women in their 40s navigating perimenopause
- women dealing with hormonal changes, mood swings, or fatigue
- moms getting back into fitness
- women lifting weights and focusing on strength
If you’ve ever felt like your body changed overnight… you’re in the right place.
💬 Why is the messaging so bold?
Because real life is.
We create relatable, honest fitness apparel for women that reflects what you’re actually thinking—without filters.
📧 How can I contact you?
You can reach us anytime at:
hello@hotmesshormoneclub.ca
We aim to respond within 24–48 hours.
❌ Can I cancel or change my order?
Because orders move quickly into production, changes or cancellations are only possible within a short window after purchase.
If you need help, contact us ASAP and we’ll do our best.
Still have questions?
We’re here for you.
No bots. No scripts. Just real support.
👉 Contact us anytime or explore the shop below
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